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O2 UK Leaking Customer Photos!

As mentioned on this mailchannels.com, O2 have a rather major leak on their website, meaning anyone can access some customers photos and MMS messages without authentication.

Now MMS enabled phones are used much more frequently, O2 enabled a feature meaning that customers without a MMS-capable mobile phone receive a text message informing them they can collect their message online.

You may assume that if you use this service to send a photo to a friend that your photo is protected and not broadcast for the entire world to see.

Unfortuately, you're wrong. O2's site has a fairly problematic bug meaning the images are only secured by a random passphrase.

I have reported the case to several agencies in the UK. Hopefully something will be done about this. In the mean time, please spread the news!

Update: This feature has apparently been disabled on their website.

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O2 UK iPhone PAYG? NOT WHAT YOU THINK!

It appears that although Contract customers on the mobile network are fully able to access email and SSH via their mobile phone, yet customers subscribed through 'Pay as you Go' (PAYG; a non-subscription service, paid up in front as credit), are only given WAP access, which only provides very basic HTTP access.

Essentially this means that anyone with a pay-in-front service agreement won't be able to access their email or use anything apart from basic HTTP, even though O2 are now selling and advertising the new Apple iPhone on PAYG and stating it will support "all the same features as contract customers".

It's been reported that on contacting O2, they state its a technical problem and one that can't be resolved, yet it's also been mentioned that their own O2 POP3 mail service does work, but access to any other service doesn't.

O2 UK also advertise the iPhone on PAYG with "all the features". We were told on the phone by a Customer Support supervisor that the iPhone on PAYG will NOT be able to use these services, other than via Wi-Fi which face it, is not exactly our idea of mobile!

I have reported the case to several agencies in the UK. Hopefully something will be done about this. In the mean time, please spread the news!

Update: Apparently O2 lied when they said the iPhone doesn't work with eMail, it will if you pay an extra £10 a month, not £7.50 like their site says, and what contract customers pay. Anyone with any other handset still is being treated unfairly and cannot get their email.

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Written by Techtoad. Link to this page: http://xcns.co.uk/o2

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